Syensqo Jobs

Job ID

28825

End User Device Manager

Regular

Brussels, Belgium (https://www.google.com/maps/place/Brussels,Belgium) Lyon, France Aubervilliers, France (https://www.google.com/maps/place/Aubervilliers,France) Lisbon, Portugal Princeton - NJ, United States of America (https://www.google.com/maps/place/Princeton - NJ,United States of America) Singapore, Singapore

Apply to this job (https://career2.successfactors.eu/careers?company=solvaysa&lang=en_US&career_ns=job_application&career_job_req_id=28825) My candidate profile

Solvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science. In a world facing an ever-growing population and quest for resources, we aim to be the driving force triggering the next breakthroughs to enable humanity to advance while protecting the planet we all share.

We bond with customers and partners to address today and tomorrow’s megatrends. As a global leader in Materials, Chemicals and Solutions, Solvay brings advancements in planes, cars, batteries, smart and medical devices, water and air treatment, to solve critical industrial, social and environmental challenges. You can count on our innovative solutions to contribute to safer, cleaner and more sustainable future.

Join us at Syensqo, where our IT team is gearing up to enhance its capabilities. We play a crucial role in the group's transformation—accelerating growth, reshaping progress, and creating sustainable shared value. IT team is making operational adjustments to supercharge value across the entire organization.

Come be part of our transformation journey and contribute to the change as a future team member.

As part of the construction of Syensqo IT Services, we want to embark on a new Digital Workplace program which aims to develop global modern products to be rolled-out within the entire group. The Devices Product line defines an innovative vision and strategy for the usage, coordination and implementation in all of Syensqo entities of Modern Workplace devices, (Windows, Mac, Mobile) including Virtual Desktop, while ensuring legacy transition.

In this Product Line, we are creating a modern managed product based on an up-to-date Windows 10 / 11. You would be contributing to the setting up a Feature Team whose mission is to build the product, be responsible of the Release Management as well as ensuring day to day operations.

Accountabilities and responsibilities:

• Develops standard configuration and documentation,

• Develops installation and configuration procedures,

• Implements system configuration changes, as requested,

• Develops maintenance procedures,

• Builds a team of experts leveraging various outsourcing contracts

• Trains user support specialist and service desk technicians in operation and issue resolution,

• Provides installation and troubleshooting backup to user support specialists and service desk technicians,

• Responds to failures and works with service providers to resolve discrepancies,

• Acts as the interface to technology providers providing software, tools, and services.

Manages desktop/mobile/peripheral software environment including:

• Software inventory,

• Software license compliance,

• Software suitability within server and network environments

Manages system access, security, and spam/anti-virus controls:

• Configure and manage security controls,

• Configure and manage security/software updates

• Configure and manage spam/anti-virus software updates and other endpoint protection tools.

• Monitors desktop/mobile/peripheral device performance and supports system engineers in expanding and tuning operating platforms to meet Syensqo business needs.

• Performs maintenance, backup and recovery tasks for desktop/mobile/peripheral device.

Experience, skills and behaviours:

• Indicate the required education in terms of minimum years of education, required type of degree, field of studies, etc. and the required knowledge and/or experience in terms of minimum years of experience in the respective field

• Bachelor’s degree in IT related field or equivalent experience.

• Minimum of 5 years experience in system configuration and administration.

• Mobile Device Management application (MD-Intune, AirWatch etc.) experience

• Microsoft Certified Desktop Support Technician.

• Good grasp of network, mobile, desktop and server technologies in use.

• Good knowledge of backup and disaster/recovery systems.

• Good understanding of end user devices (laptop, desktop, mobile) management & security.

• Experience in building and leading a team of experts is desirable

• Demonstrated proficiency in management of hardware technologies including desktop, laptop, mobile devices, printers and audio-visual equipment.

• Indicate the required skills and behavioral competencies

• Result orientation, influence & impact

• Empowerment & accountability

• Team spirit, building relationships, collective accountability

• Strong leadership capability, executing as appropriate in the areas of responsibility

• Excellent English oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others

• ITIL Foundation certification desirable.

• Microsoft Certified Systems Engineer desirable.

• Microsoft Certified Systems Administrator desirable.

• Track record of good customer service.

• Track record of reliable and consistent performance.

• Can work independently

What’s in it for you? Be part of and contribute to a once-in-a-lifetime change journey. Join a dynamic team that is going to tackle big bets. Have fun and work at a high pace

The publication of this job opportunity fits in the DVS (Solidarity Voluntary Leave) campaign. DVS positions are intended to allow the effective direct (or indirect) repositioning of an employee whose position is impacted. This DVS is therefore strictly conditioned by the safeguard of an impacted coworker’s job, directly or indirectly.

After 50 years, we are going back to the Moon... Solvay Materials are making it possible once again for Humans to return to the Moon. Check here our Artemis missions with NASA: we will land the first woman and first person of color on the Moon.

Solvay’s purpose is to bond people, ideas and elements to reinvent progress. We can only fulfill this purpose with a diverse workforce that feels respected and appreciated, and has equal opportunities to work, grow and thrive. Our differences, visible or not, are valued. As Solvay seeks to promote unity and not uniformity, we invite you - regardless of background, age, gender, race, national origin, ethnicity, religion, sexual orientation, ability or identity - to consider a future with us.

Job ID

28825

Regular

Brussels, Belgium

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Apply to this job (https://career2.successfactors.eu/careers?company=solvaysa&lang=en_US&career_ns=job_application&career_job_req_id=28825)