Job Information
Syensqo Global Mobility Service Unit Manager in Lisbon, Portugal
Job ID
28862
Global Mobility Service Unit Manager
Regular
Lisbon, Portugal (https://www.google.com/maps/place/Lisbon,Portugal)
Apply to this job My candidate profile (https://career2.successfactors.eu/careers?company=solvaysa&site=&loginFlowRequired=true)
Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.
Job Overview and Responsibilities
Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group’s transformation.
Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the start.
We are looking for:
As a Service Unit Manager you will lead and develop a team in the area of Global Mobility Service Unit reporting to the Head of HR service line.
Improve processes in the scope of the service Unit with a customer oriented approach
Ensure compliance activities for your scope of services
Managing and developing your team
Manage the different external vendors including tax provider
Contribute to Service Line transversal initiatives
Manage audit relationship and audit process
Partner with the Reward corporate Team
Support Group transformation
Key responsibilities of Service Unit Manager:
Manage Entity & Staff
Define, review and update the Service Unit vision and strategy - to drive the modernization and simplification of the process, harmonizing the process while reducing risk and complexity
Set priorities for the Service unit in line with overall Group ambition
Define and/or Review the roadmap to drive the Service Unit transformation with the team, identifying resources, costs
Manage Service Unit budget and plans adapting costs and organization to the top down requirements, with process initiatives and adjustments
Decide on staffing and hiring in agreement with superior management
Manage succession plans and facilitate the growth of all team members through learning and career development.
Cascade down information to his/her entity (understandable, relevant, timely)
Act as a change agent and promote spirit of accountability and compliance within the team
Manage performance
Be accountable for global mobility services delivered, performance improvement and internal controls
Manage significant escalation and ensure root cause resolution in case of service failure or escalation
Drive individual and team performance
Manage stakeholders and external vendors
Collaborate with other Service Lines and BSA on alignment of strategy, roadmap, talent management and opportunities for improvement.
Promote collaboration with the main stakeholders in order to improve the insights, compliance and service level
Collaborate with IT team to implement new tools
Work closely with external vendors to ensure exceptional service and user experience to employees and maximize cost efficiencies.
Ensure compliance with local & Group policy
Ensure the application of Group standards for the entire set of activities managed by the Service Unit
Continuously adapt the process in order to cover any change which might occur in the Service Unit activities perimeter, internal (e.g. ERP changes, new procedures) or external (e.g. legislation) to streamline and improve mobility processes globally.
Service Ownership (optional depending of domain)
Ensure that the vision and strategic direction of the service delivery model is linked to Syensqo strategy
Design, improve and document services/processes to achieve business and users objectives in the most efficient and compliant way
Contribute to Global Mobility Group policies and compliance rules definition
Define Service Level Agreement and related KPIs to reach user needs and best-in-class ambition
Benchmark to ensure alignment with World Class organization, process optimization and best practices
Define the best make & buy approach and select the required external services to support the process
Drive collaboration and process change management between all functions and businesses
Provide guidance and make recommendations within policy
Partner and work collaboratively on complex employee situations and resolutions to complex files
Unlock cross-functional synergies, new capabilities, technology, efficiencies to achieve new savings
Ensure prioritization on projects and Continuous Improvement initiatives to leverage the resources
Define Internal controls
Contribute to global BCP definition and implementation
Education and Experience
Minimum of 8 years experience in the relevant domain
Experience in managing a diverse team, in different locations
Experience in managing vendors
Experience in the areas of customer service, process management & optimization is also helpful.
Must have skills
You have relevant experience in global mobility and a very good working knowledge and understanding of personal Tax matters , social security and immigrations, to be able to advise the business and exchange with the tax provider, payroll and other providers.
Proven leadership and people management skills
Proven experience in vendors management and budget management
Great sense of initiative, good communicator and capacity for «deep dive »analysis. You are able to think of out the box to support the business needs while ensuring full compliance with regulations.
You are used to working in a challenging environment, managing expectations, and are stress resistant. You have the ability to work cross-time zones in a globally distributed team environment with an open and constructive attitude to interact with multiple stakeholders. including the HR Strategic business partners.
Have a strategic mindset with an operational attitude and a clear understanding of «how to best operate a GBS global shared services organization» in full compliance and .
Process and technical skills to be able to partner with process managers, experts and IT specialists to fix operating issues with good interpersonal skills.
Passionately Coach People to Their Potential /Lead with Purpose, Heart and Mind: Excellent people management and development skills
Change management experience and capability to embark people into a transformation
Proven track record of effectively influencing and navigating across organizational boundaries and building strong partnerships that produce desired results
Make it Happen : high standards of excellence and a strong sense of personal accountability
Natural customer service orientation
Strong analytical and problem-solving skills.
SAP experience in the domain
Fluency in English (written and spoken)
Nice to have skills
- Employment law, global payroll experience, compensation and benefits and cost projection
About us
Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.
Job ID
28862
Regular
Lisbon, Portugal
View in Google Maps
Apply to this job (https://career2.successfactors.eu/careers?company=solvaysa&lang=en_US&career_ns=job_application&career_job_req_id=28862)